Cordless Lightweight Portable Settings Headlights Reviews Summary

Maneuverability

Pros:

• "It's very maneuverable and does a great job of picking up dirt."
• "So convenient and easy to store away! Decent suction for chordless."
• "Another plus is the vacuum part can be removed and you have a version of a dust buster."
• "I love this sweeper so much that I have one one each floor (3)."
• "The swivel head is very useful getting around furniture and the hand held is easy to remove from the stand up."
• "It's great for low/thin carpets and wood flooring."
• "The ROOMIE I never thought I needed. What a game changer."

Cons:

• "The big con is the Handheld/dust cup snaps in place but I have to force it."
• "The small basket that needs removal and cleaning... is very hard to put back together and keeps opening up."
• "The plastic flat screw where it says to remove to open roller brush compartment would NOT open no matter what I tried."
• "The handle snapped in two meanwhile and we are not careless with our stuff."
• "The suction is minimal and does not pick up mere pine needles on a hardwood floor."
• "The rotating brush falls out."
• "The vacuum head is too close to the ground so I have to crush cereal to get the cereal to pick up."

Customer Service

Pros:

• "I have to say that the customer service is wonderful."
• "Customer service is also on the ball for inquiries and responses."
• "Roomie responded quickly After some conversations they agree to replace defective lower unit."
• "They do have really wonderful customer service and support. I sent them an email on Christmas night and they responded WITHIN HOURS!"
• "I will give the customer service department credit for being responsive to my phone call and trying hard over email to diagnose the problem."
• "Contacted support and the customer service has been outstanding!!"
• "This is the best vacuum I’ve owned. Easy to use, easy to clean, incredible customer service if you have an issue!"

Cons:

• "Roomie customer support is a joke."
• "The manufacturer’s support department is basically a joke. Kept sending me the same troubleshooting email over and over regardless of my question."
• "I have emailed the company twice with no reply."
• "There isn't a # to talk to the manufacture so I had to email them."
• "Roomie customer service was not existent and never replied to any emails."
• "Customer service is non existent."
• "It's been two weeks since sending in my email and I've had no response or acknowledgement of my email. Lousy customer service."

Suction & Performance

Pros:

• "I love this vacuum! I have problems with lower back and this vacuum is so light and easy to push around I love it! The suction on it is good and easy to clean the canister out!"
• "Great suction power."
• "Suction is fantastic on my hardwood floors, couches and throw rugs."
• "This little vacuum is a mighty mite. It works great on floors and carpets. Picks up pet hair like you wouldn’t believe."
• "We received this vacuum yesterday right on time from Amazon. We let the battery charge for the required amount of time and then tried it out. WOW. The suction is incredible."
• "The suction is good and I especially like how long the power will last for each vacuuming time."
• "Suction is good when used on the higher power level."

Cons:

• "Vacuum motor seized up after using for 5 minutes per day on hard wood floor."
• "After 2 months I noticed it won't suction anymore."
• "The suction power was also not great and I had a hard time sucking up cat litter and anything heavier than dust."
• "Started out working great… slowly stopped working all together. Running time got shorter and shorter."
• "The suction could be better, and it doesn’t stand well alone off the stand."
• "This vacuum is for very light use. It barely gets dog hair off hard floors."
• "The suction compartment can even be popped off and used as a hand piece all by itself!!"