Mary Tylor Naturals Containers Approved Reviews Summary

Tube Design and Functionality

Pros:

• "These tubes seem very nice and I appreciate that they come with the caps off and ready to pop right onto the tray for filling."
• "Twist up easily and lid secures well."
• "I make my own lip balm and these tubes are perfect. I like the clear so the balm level is visible."
• "These lip balm tubes are fantastic for homemade lip gloss!!!!!"
• "These are great tubes for making your own lip balm."
• "The tubes are very sturdy!"
• "They fit perfectly with their filler tray. No leaks and really great quality!!"

Cons:

• "You really need a tray, but not all trays fit all tubes."
• "The diameter of the top of the tube is ever so slightly bigger than standard so if you use a standard lip balm tray, these won't fit."
• "These tubes do not fit the bottles and tins brand tray."
• "These are nice tubes but they do not fit in a lip balm tray."
• "These did not fit properly in the purple tray I got off Amazon a few years ago so the lip balm leaked all over the place."
• "Tubes did not fit standard rack for filling."
• "These tubes did not fit in my tray even though it said they were the correct size."

Quality and Durability

Pros:

• "Mary Taylor lip balm containers are my favorite. They are good quality plastic, BPA free and have a nice smooth feel."
• "These were exactly what I was hoping for."
• "These were a bargain and look great."
• "I love these lip balm tubes, they are definitely great tubes, use them for my small business."
• "These lip balm tubes are very nice quality! The shipping was quick & the family owned company is very great too!"
• "Very well made and caps are strong and durable and snap close! will def buy again!"
• "The caps close tighter compared to other brands and you don’t lose them in your bag or pocket - perfect."

Cons:

• "Disappointed with the quality- flimsy caps."
• "The biggest problem is that the caps are too big and won't stay on the tubes."
• "43 tubes came in this pack of what was supposed to be 50. This increases my COGS which makes me very cranky."
• "Many of the containers and lids were broken or completely smashed."
• "The lids on these tubes do not click on - they just fall off."
• "These were nice lip balm tubes but the number of lids & tubes didn't match."
• "42 of the 50 caps I received don’t even fit the tubes."

Customer Service and Support

Pros:

• "The package arrived when stated and I have used the chapstick tubes for making my own lip balms for gift bags for a family reunion."
• "One thing i love about this seller is how kind and attentive they are, sending a follow up of make sure the product met expectations."
• "I was shorted one cap. They responded right and replace what I was missing plus a few more without hesitation."
• "I’ve used at least half of these and so far not a single loose fitting lid or warped bottom!"
• "I LOVE that these are Made in USA! To be able to purchase a good quality, affordable product manufactured in my own country always makes me happy."
• "I am completely happy with the performance and quality of the chapstick tubes."
• "I love these ! they work so well with the tube holder, they snap in and dont fall out which is AMAZING."

Cons:

• "Didn’t use them until past the return date so tried contacting the manufacturer but never got a response."
• "Sent them an email and told them about it and they never responded to me."
• "I've reached out to the company, but I have no idea what they are going to do."
• "I was very disappointed that on a product that reads 50 tubes and caps. I only received 43 tubes with 50 caps."
• "I hate leaving bad reviews, but I ordered these to make lip balm/chapstick for Christmas presents and opened them up today to find that they wouldn't fit my tray that holds the tubes for filling."
• "I am sending these lip balm tubes back because you can't even fill them up, you can only fill halfway or less."
• "I also got an email from the seller :Hi CustomerJust want to check in and make sure you're still loving the 50 Lip Balm Containers and it’s still working great for you :)We really appreciate your business and wanted to say again, Thank You!I find it offensive and arrogant to assume I'm loving something."

Product Capacity and Filling

Pros:

• "I can see exactly how much lip balm I have in each tube."
• "These are great chapstick tubes and fit perfectly with the kit they also sell."
• "These lip balm containers worked great! I highly recommend buying the fill tray and spatula. It makes filling them so much easier!"
• "These are the worst tubes, and most expensive tubes I have ever used."
• "These containers are easy to fill."
• "They stood up on their own so I didn’t have to worry about them falling over during filling."
• "These are great tubes and fit our filling tray perfectly."

Cons:

• "They barely can be filled half way of the tube!!!"
• "Some times the twist on the bottom won't lower the chapstick."
• "My problem with them is that the amount of space for the actual lip balm is very small."
• "You can only fill these tubes 3/4 of the way."
• "The other brand I bought several times is no longer available, so I bought these. Very disappointed in the amount they hold compared to the other company."
• "It doesn't turn all the way down. That's a 1/4 of the tube that's is empty. Can't sell these chapsticks."
• "Disappointed in the tubes as they only go 3/4 of the way down so the filling looks very skimpy. People will definitely think they are not getting their money's worth."