Utopia Towels 21 Inch 34 Inch Washable Reviews Summary

Quality and Durability

Pros:

• "They are easy to wash and super absorbent."
• "This is exactly what I was looking for!! They are a great size very thick seem to dry really fast, super softband beautiful looking."
• "I bought a set of these bath mats 3 years ago for my downstairs bathroom. They are very thick, soft and absorbent and wash well."
• "We are still using the pair that we bought two years ago. Very durable."
• "They are excellent quality and wash right up with your towels."
• "Even after multiple washes, they maintain their quality and color, showing no signs of wear and tear."
• "I've washed mine about 5 times now and it still looks perfect."

Cons:

• "Got the purple bath mat, thick, soft, nice color, EXCEPT..... Dye ran with the first wash."
• "I wouldnt have thought they would break so quickly i bought them in November I must have used them like 6 times at most because I have others, but when I pulled one out of the dryer it was broken."
• "Straight out of the bag, there were snags all over and imperfections with threading in and around the border."
• "Each of them developed multiple snagged threads just from being washed and dried."
• "Washed these after they arrived and noticed one had started to unravel straight out of the dryer, before I even used them."
• "The towels looked nice upon arrival but when I put them through the wash and dryer a chunk of material fell out."
• "Very disappointed! They looked great coming out of the package but the first time I launder them there were broken threads everywhere!"

Safety and Stability

Pros:

• "I think there is a slight risk of them slipping when stepping on them, but so far this has not been an issue."
• "They don’t seem to slip when you’re using them, either."
• "I don't have any problems with these slipping at all, and they wash up really nicely."
• "This mat does not slip on my floor and is easy to throw in the wash!"
• "They do not slip when I use them."
• "They prevent slipping on wet spots on the floor, they are warmer than the floor on cool days."
• "These are just like the bath mats at hotels; which you step on squarely so they don't slide away."

Cons:

• "No protection from slipping."
• "It definitely slides around a lot -- being thicker and heavier would likely have helped in that respect too."
• "These are simply towels. They shouldn't be put on the floor any more than any other towel. They do not stay in place and slide everywhere, wet or dry."
• "They were in a sealed package but both had small stains in the threads, assume occurred in manufacturing."
• "These bath mats shed like crazy. What a mess! They come out of the dryer full of brown fuzz/lint."
• "They slip and slide a lot. It's not the safest if you have kids or elderly house members."
• "Very nice bath mats but beware they move all over the place, making it easier to slip."

Value and Convenience

Pros:

• "It’s machine washable and it came in a two-pack, which is perfect for washing one and using the other!"
• "You can hang it up after to dry it and use it a couple times and then launder."
• "I love that I can throw them in the wash like a regular towel."
• "I simply just put them in my washer and drier and It’s more sanitary this way rather than a gross matt that’s hard to clean."
• "They are a good size."
• "They are a great value for the price, as nice as some of the more expensive ones I've bought in the past."
• "For the price you would have a hard time finding something better."

Cons:

• "The old bath mat was too hard to wash, and for these they are still thick and comfortable but you can just throw them in the wash with other towels."
• "I had to get out a lint brush after I got them out of dryer and I took about an eighth of a cup of lint off them!"
• "I am absolutely positive they were black when they went in the machine."
• "I’ve since washed one, with nothing but whites and it came out with some yellow staining."
• "These mats are more like hand towels. They are thin and there is no rubber-like bottom to keep the mats in place so they slide around and bunch up."
• "Not worth $10 each."
• "Purchase at your own risk!"

Customer Service and Satisfaction

Pros:

• "I contacted customer service who responded immediately."
• "Utopia followed up with a courteous email as well, to assure my satisfaction with their product."
• "Appreciated follow up email from seller shortly after I received my order to confirm that everything was to my satisfaction."
• "Final update: increased star rating for the exceptional customer service via email."
• "Customer service was amazing!"
• "They seem very well made & nice to have a two pack for the price."
• "These bath mats (2) are absolutely amazing. They are high quality material and very absorbent."

Cons:

• "The product is exactly what I was looking for. I gave 3 stars because they came a with dirt spots on them and the fabric peeled a little after I washed them."
• "Loved the look initially, just what I was looking for, but after first wash I am disappointed. They are super stringy and unevenly faded in a horrible looking way."
• "Note to seller when I opened the bag- the red tag leaks, so it left one pink square right under the tag and another pink square where the towel touched the tag while folded in the bag."
• "When I used, then washed the second rug, it disintegrated in the middle."
• "They were in a sealed package but both had small stains in the threads, assume occurred in manufacturing."
• "Disappointed the colour is not a true grey. Much more green than grey."
• "The bath mats were very different, a yellow-green, a direct and unacceptable clash with the towels."