NEENCA Professional Compression Stabilizers Arthritis Reviews Summary

Fit and Comfort

Pros:

• "The 'XL' size has a good fit with my leg and I certainly found this knee brace to be helpful in reducing my knee pain."
• "Material is comfy and doesn't get too hot."
• "I can wear it all day long without any discomfort or rashes while working."
• "The 2x is not too tight but not loose enough to fall. It fits so well, rarely falls down and looks discrete under sweats and such."
• "It is quite comfortable to wear, stays in place exceptionally well and can easily be hand washed and air dried."
• "This brace fits perfectly and provides all the support and compression I need."
• "I am 5’1, weigh 113lbs and ordered a small which fits perfectly."

Cons:

• "I used it five times and the plastic side support snapped."
• "Very disappointing!! If it's not tugged up constantly it eventually rolls down to the top of the stays, then starts slipping down my leg."
• "Although the small fits really really snug at first, it still slips after moving around a bit."
• "It was tight on my thigh above my knee but way too big for my leg below my knee, therefore, it just worked its way down to my ankle with every step I took."
• "The side supports really constrict range of motion in the knee so my injured side was having to work harder and fatigued quickly."
• "It slides down the leg too easily, so anything over a slow walk causes you to have to adjust it over and over."
• "The top still folds because my thighs are fatter because of squatting so much."

Customer Service

Pros:

• "The company is EXCELLENT. I ordered extra large because my leg measurement was right in the middle of that size but it was a bit too big and slid down. the company replaced it with the correct size at no charge!"
• "Contacted NEENCA customer support on Amazon, I gave them my info and details which they ended up telling me they will send me another brace for free under their warranty."
• "After receiving my knee brace, I realized I would need a bigger size. I emailed the company and they quickly responded stating they would happily send a larger size for free!"
• "Neenca has an excellent customer service. They reach out to me to help me find a solution since the knee brace did not fit my mom."

Cons:

• "The first one I bought was too big. Sent it back but NEVER was reimbursed!"
• "Been 2 weeks since I sent a message to NEENKA's contact us link on their website. Still no response to my questions."
• "NEENCA sends you a product instruction booklet and the last page states if not satisfied please contact us at [email protected]. I emailed them two weeks ago, no reply."
• "On its website, under 'Contact us,' Neenca writes, 'We always write back.' A lie. I've contacted them twice, both through their own site, and through normal email. It's been weeks and there's been no response."

Support and Effectiveness

Pros:

• "This brace continues to help as I am 3 Plus months out and am hoping to return to work asap."
• "I am able to walk long distances without any pain."
• "This is the best in terms of support."
• "Good quality material.stabilized my sides of my knee but without a huge metal bar that most have!!"
• "The support brace was exactly what my old knee needed."
• "This brace provides stability & protection."
• "Brace has a lot of support all around the knee."

Cons:

• "Running is painful with this device since it is so unstable."
• "However the inside where the donut rubber circle on the knee is coming apart. Poor workmanship."
• "The side supports really constrict range of motion in the knee so my injured side was having to work harder and fatigued quickly."
• "The stiffening side braces seem to be slightly worse in the they seem slightly misplaced."
• "Problem the internal side brace is broken."
• "It's too stiff since it has plastic like supports in front and each sides and pretty tight."
• "The plastic stabilizer bars can be very painful."

Durability and Quality

Pros:

• "This brace does exactly what you would expect."
• "It allows me to continue on with my rehab and not continue to hurt myself and cause a setback."
• "This Neenca brand is amazing! My husband and I have used different products over the past 4 years."
• "And the product is durable since I've used it for over a year and everything is still good and nothing broke."
• "They made it so I could safely walk with fear of crashing! Miracle!!"
• "This seems like a well-made product. It's strong and doesn't roll up or down from the ends during wear."
• "I have just bought my second pair. The other ones are still good and I hand wash them as instructed so I know these will last a long time."

Cons:

• "I have owned the cheaper basic version of this product, but like several others, the plastic stabilizer bars broke after a short period."
• "I bought these in November and a little over 2 months of use and the plastic broke and rubbed the side of my leg raw halfway through my 12 hour shift."
• "Now less than 6 months since receiving and using at most 2 - 3 times a week playing basketball and soccer, the patented spring stabilizer on the left side broke in the middle."
• "The longevity is not good enough for the type of work I do."
• "The plastic support on the other side had cracked through."
• "The patented spring stabilizer on the left side broke in the middle and is irritating/scraping my skin through the fabric thus rendering the brace unusable."
• "Worked great for about three weeks then the spring steel hinge broke in half."