BISSELL Crosswave Vacuum Cleaner 2306A Reviews Summary

Usability

Pros:

• "It's really easy to disassemble and clean which makes it worth the cost in my opinion because it's much easier to maintain."
• "So easy to use! I love everything about this. Of course, before I start using the water, I first dry vacuum."
• "It is easy to maneuver."
• "I love everything about it."
• "This vacuum cleaner/mop was easy to setup and immediately did a good job cleaning hardwood floors."
• "It is so easy to clean."
• "I love that this vacuums and mops at the same time, and I love that I can seamlessly switch from hard floor to area rug cleaning modes."

Cons:

• "It’s more of a big job to clean out when I’m done cleaning so it’s not inspiring me to mop more often."
• "Every single time I try to use it, the roller comes out, the cover falls off repeatedly, or it just randomly shuts off."
• "It doesn’t work .. It has no power .. I tried everything every video every method but it never worked."
• "Then when I tried to use it the second time; it wouldn’t stay on!"
• "It leaves bad streaking on my dark wood floors."
• "You must make sure it is 120% dry after use - which means after cleaning every crevice of the machine and filter, meaning; vacuum parts spread all out for two days… just then, if you are LUCKY it won’t smell like mildew the next time you use it."
• "Also, because you have to fully disassemble and clean and dry it for each use, it isn’t reasonable for a daily solution."

Performance

Pros:

• "The machine itself works great."
• "I could not believe the amount of dirt it picked up."
• "I'm in love with this device. My floors are easy to clean now, and stay clean longer."
• "This is one awesome cleaner. Very durable and reliable!! You won’t be disappointed!!"
• "Absolutely love this thing! Easy to use and clean!"
• "Really love this product."
• "It does vacuum up hair/dust when mopping."

Cons:

• "this is by far the worst vacuum I’ve ever bought."
• "Trust me Worst Wet vacuum ever! I bought this vacuum to make my life easier and it didn’t help."
• "The sprayer dispenses cleaning solution on the floor, brushes scrub the wet floor, and the vacuum picks up SOME of it, but leaves huge blotches of dirty water on the floor."
• "I find overall it is inconsistent in its functioning."
• "Don’t waste your money. Small appliances aren’t worth the expense."
• "It's not something I can grab quickly to mop."
• "Just doesn't work. After I've cleaned the kitchen floor it looks dirtier than when I started."

Design & Build Quality

Pros:

• "This product is amazing! We had to rip our floor up and there was dust everywhere."
• "I have owned 6 crosswaves because I have dogs. I love them, then they break within 6 months!"
• "I absolutely love the Crosswave Pet Pro!! Sincerely, it can be just a vacuum, the mop feature is amazing, and it is super easy to maneuver!!"
• "Love how the water doesn’t spray too heavily- you can literally press the sprayer the entire time without overwatering the floor."
• "This product is easy to use, the price on the cleaning fluid is good, it both sucks and mops."
• "The only positive thing about the vacuum is it is lightweight and it looks pretty."
• "I personally did not love the smell of the formula it came with, so I use the Grove floor cleaner concentrate."

Cons:

• "The only downfall is the cleanup of all the parts is kind of a lot."
• "Doesn’t pick up anything, you have to go over mess more than once and leaves streaks from the tires."
• "When I took it out of the box it felt like it was made out of cheap material."
• "I just think the concept is flawed - the sprayer dispenses cleaning solution on the floor, brushes scrub the wet floor, and the vacuum picks up SOME of it, but leaves huge blotches of dirty water on the floor."
• "When using the crosswave in the hardwood areas it just does not seem to have the muscle to get the crusted spills off the floor."
• "It throws dirt and hair out the back of the machine."
• "You have to thoroughly clean every crevice multiple times throughout vacuuming one room for it to work correctly."

Customer Service & Support

Pros:

• "Update: I contacted the company and they’re sending me a new one. More to come…."
• "They were very quick and helpful."
• "I have had this product for almost 2 years and I would highly recommend this product for everyone, especially those with animals or dogs!"
• "This vacuum changed my life. I have 3 dogs. It makes clean up amazingly easy. It picks up everything."

Cons:

• "I’ll reach out again tonight to see if they have a solution and will update here."
• "I called Bissell today, but wasn’t able to stay on hold."
• "I just hope I can get a refund on it."
• "I have troubleshooted them so many times and I have sent an email to Bissell but got no reply."
• "We tried to contact customer service and had no luck."
• "I would buy them again if I could get one that worked and didn't break for at least a year."
• "This vacuum requires you to wash each part after every cleaning and reinstall pieces when they're completely dry."