Kate Certified Unrefined Essential Therapeutic Reviews Summary

Texture and Skin Feel

Pros:

• "It's slick for massage but not greasy."
• "So great for dry skin and hair! Doesn't leave anything oily - lasts for quite a while."
• "hydrated my face without the oily feel (soaks right in) and does not clog my pores."
• "It absorbs right in--no greasy feel and it is like i just added an instant inner glow to my face."
• "The rose hip absorbs into your skin and doesn't feel greasy on your face and it hydrates for a solid 12 hours."
• "It moisturizes my skin with literally just two drops and my skin is so soft."
• "I apply a very thin layer due to it being an oil."

Cons:

• "Unfortunately the product smelled rancid or old. Also the color was pale yellow. The color should be orange."
• "Unfortunately, I bought this to use on my face and it caused me to BREAKOUT horribly."
• "It is very light in color, not as nutty smelling, and does not absorb into the skin as quickly and feels greasy."
• "I left it on a few times and it made my skin super dry but a quick wipe off after my gua sha is done does the trick!"
• "This oil is certainly rancid; the color is yellow/gold bright and is not transparent."
• "It must be stored too hot or too long because mine was rancid:("
• "This Rosehip Oil is extremely clear/pale and not the bright yellow like advertised or what is what your skin needs and wants!"

Scent

Pros:

• "This has a light natural kind of 'green' scent. Barely noticeable and it dissipates quickly."
• "The smell is fresh and authentic and the consistency of the oil is beautiful."
• "The smell is mild and not bothersome."
• "The smell is a definitely a raw fragrance, which is perfect."
• "There really is no scent to this oil that I can tell."
• "Smell is similar to grapes."
• "The smell of this is fresh and I am using it well."

Cons:

• "The smell is fishy! Maybe not to other I don’t know maybe it’s just me but I didn’t like it."
• "I love this oil and I know rosehip oil has a natural smell but this one smells really fishy to me than others I’ve had?"
• "You might think that the rose oil would smell nice..well, it doesn’t."
• "I wish I would’ve known how horrible it smells."
• "I know this stuff usually smells earthy, musty….but this smells more fishy rancid."
• "I wanted to like the oil but it smells like fish sauce / fish oil."
• "Fishy smell which likely means that it was not refrigerated and is useless now."

Customer Service

Pros:

• "Also the seller contacted me prior and after our order and gave us some tips on how to use it and information about the product so that's a big plus."
• "Came very quickly which was nice and the follow up emails from Kate have been great!"
• "I really love the Kate Blanc products because the owner, Kate, really makes you feel valued as a customer."
• "Great customer service."
• "Customer service is top notch."
• "From the customer service end, I love that someone from the company reached out to follow up and check on the order."
• "Overall great product and the very best customer service."

Cons:

• "Kate has been sending follow-up emails, and I am 'ignoring' them just because I wanted to make sure I have an objective review of the product."
• "The message I received back was not a personal one but an automated one addressing the 'light nutty scent' of their product."
• "I noticed grammatical errors. This is never a good sign! Now I'm wondering about the company itself."
• "I wish i had read the other reviews before reordering."
• "2 stars for being misleading and having the opposite of what they showed in the pictures."
• "I'm so upset and disappointed about this oil... the dropper was broken so there's glass in the oil."
• "I didn't get around to returning this in the 30 day window because I was soooo busy, but this is RANCID."