Black Shark Ultra Low Hyperclear Waterproof Reviews Summary

Sound Quality

Pros:

• "They have amazing sound quality the bass is THERE it’s like having little subwoofers in your ears."
• "He commented on how good they sounded compared to the old pair he had."
• "They look cool, sound is great, they cancel noise and battery life is surprising."
• "Noise cancellation works well enough that he can’t hear me calling his name."
• "They have great sound quality and pretty decent ANC."
• "The sound quality was excellent. Nice tight punchy base, not loose and sloppy, crisp highs but not overwhelming, and mids... finally a set in bluetooth buds that have nice mids and a decent sound stage to boot."
• "The sound quality is awesome. No 'hollow' sound like you get when you put cheap headphones on."

Cons:

• "This product is already becoming junk."
• "The biggest issue is the hand controls. To skip forward or go back is a pain and if you only use one ear bud you can only do one or the other."
• "After a little over a month the sound quality has decreased significantly in the right and the left doesn’t work at all."
• "The sound is terrible and monotone."
• "The sound quality is terrible now, absolutely no bass and there is lots of distortion on the high end."
• "Sound is terrible, think low quality speaker in a tin can underwater."
• "The sound quality is bad."

Design & Comfort

Pros:

• "Stylish? Check! Minimal design? Check!"
• "Comfortable on the ears."
• "Looks good. Feels good. Easy to control and operate."
• "They fit my ear perfectly which was very important for me."
• "The comfort of the buds is also remarkable."
• "Comfortable -- three different sizes of ear... thingies."
• "The pod and the earbuds look really nice."

Cons:

• "The case leaves a little to be desired. The lid closes a little too easily, and I found it difficult to easily pull the buds out of it."
• "The way you're supposed to wear these is extremely uncomfortable."
• "The chunky part that sits in your ear causes pain after an hour or so."
• "They are the type that needs to be all up in your ear, and although I usually don't mind that, these were slightly uncomfortable."
• "I was constantly fidgeting with the headphones because they were either slipping out of my ear or felt like they were slipping out."
• "They just fall out."
• "The case top shuts too easily and feels flimsy making putting these in while drunk a hell of a task."

Battery & Charging

Pros:

• "Putting them into the case will also charge them up automatically."
• "Long battery life and quick charge time."
• "The battery life lasts quite a long time if you let it charge fully."
• "Battery life is amazing."
• "The battery life is excellent compared to the AirPod Pros."
• "Battery life is unmatched."
• "I charge it 2 times a month the battery lasts long."

Cons:

• "The headphones are alright, nothing to write home about. The charging case on the other hand will die within a couple weeks."
• "Had these less than 3 months and they kept getting quieter.... After a full charge they would die in a few hours."
• "Randomly one earbud won't charge, the battery life is nowhere near claimed, and the case doesn't have much battery life either."
• "The battery life is about 4 or so hours which is ok."
• "Battery life on these black sharks barely made it 3 hours."
• "The battery life is terrible."
• "Battery only lasts 3 hours ish on a full charge."

Customer Service

Pros:

• "The reached out to me and replaced the headphones no questions asked."
• "The seller was apologetic and sent out another set at no cost which I do appreciate."
• "As soon as I reached out to the customer service, a replacement was sent within 3 days, and was received within 2."
• "Customer service contacted me because I had given a poor review and sent me out a new pair right away."
• "The customer service Is great and are very helpful. They stand by their products."
• "I contacted customer service, and they were quick to reply... they sent me a new set of earbuds free."
• "The customer support was amazing! They helped me through every step of the way and got me a new product."

Cons:

• "Dislike that these Black shark earbuds did not do what was stated in the brochure and manual."
• "For anyone buying these, you can't say you weren't warned first."
• "I had an issue with the pair I initially ordered, I wasn't able to pair them with any of my devices."
• "I'm getting the run around with both Amazon and the black shark company on how to get a replacement."
• "They worked for a good while then the left one went out and the website didn't help me replace it because i bought them from here."
• "I actually bought this for my girlfriend... the earbuds were really dirty as if somebody already used them for a while before I bought them."
• "Bought these end of January thought they would be great to pair with PS4 but not compatible."

Connectivity & Controls

Pros:

• "They connected to our bluetooth devices with ease."
• "Its easy to change songs by simply touching them which is really cool."
• "Bluetooth range is fantastic. Phone in office downstairs, me in bedroom upstairs, door shut, still worky!"
• "Bluetooth connection is great."
• "Pairing with my device was very easy."
• "The touch controls are very responsive and easy to remember."
• "The pairing was a breeze."

Cons:

• "Constantly disconnects from BT, turns off while you’re using them after 15min."
• "When it comes to connectivity, it's spotty."
• "The earbuds refused to disconnect even when case was closed."
• "These headphones have a very finicky touch control."
• "The communication easily breaks with the device and the noise cancellation is not stellar."
• "When case is opened sometimes the earbuds will not actively try to reconnect and need to have the touch control active and forcibly connected from phone."
• "They now keep disconnecting randomly when my phone is in my hands approx 3 to 4ft from the earpieces."