Bluewave Bedding Memory Stomach Sleepers Reviews Summary

Quality and Durability

Pros:

• "The pillow seems extremely high quality."
• "I've been using it every single night for over a year now, and it hasn't shown any signs of wear yet."
• "It feels like a regular cotton pillow, except it won't lump up, shift or flatten over time."
• "This pillow stayed cool throughout the whole night and was the perfect height."
• "It's a comfortable yet sturdy foam, and kept my head cool."
• "This pillow is amazing for stomach sleepers, love it."
• "I’ve had this pillow for over 5 years and it is still like brand new. No sign of wear."

Cons:

• "Ten days after opening, the odor is still very strong."
• "Nothing got rid of the smell and these pillows made me sick."
• "It has a weird smell, but after a day or two it disappeared just fine."
• "I really really wanted to love this pillow. It seemed flat and well enough to sleep on my side but I just can’t because of the weird plastic funky smell it has."
• "Had this for almost a week and have only used it one night because it took days to air out to get rid of the chemical smell. I didn’t find this pillow cooling at all."
• "This pillow also has a very odd musky smell that doesn't seem to go away."
• "I like the feel of the pillow but it has a terrible, sharp, chemically kinda smell."

Customer Service

Pros:

• "Customer service is AMAZING and they discussed the pillow with me extensively -- I give 5+ stars just for that."
• "The customer service was excellent. It showed they really care for the customer satisfaction."
• "Without even expecting anything the company reached out to me based solely on my comment. They not only refunded my purchase, but offered me a new pillow.That is what I call excellent customer service!"
• "This is a family owned small business that really cares about its customers."
• "I reached out to Bluewave directly and Ken was super responsive and helpful."
• "Following my review, Ken from Bluewave messaged that I likely got a defective pillow and offered a full refund, which I accepted."
• "Updated: Customer service was stellar in response to the issues I had with the pillow."

Cons:

• "Sent company an email and no response back. 2 stars due to no cooling and not good customer support."
• "I sent email to shop and haven’t gotten a response yet."

Comfort and Support

Pros:

• "It’s the perfect size for giving your head and neck support and feeling like you’re using a pillow without raising your neck too high."
• "Pillow case is nice and helps transfer the cold to your head."
• "This pillow is a low rider. I thought it was too low when I first started using it. However, it really is great for stomach sleepers once you get used to it."
• "Money well spent! 10/10 would recommend."
• "This pillow is thin and supports my neck perfectly."
• "Love that it’s so thin as far as width for back sleeping but it doesn’t have much support."
• "This pillow is perfect for keeping my head in a neutral alignment."

Cons:

• "Unfortunately, this pillow is still too thick for my stomach-sleeping self."
• "Essentially, for such a thin pillow it is simply too soft to offer any support."
• "However, I developed neck pains because of this pillow due to how thin it is."
• "It's quite a thin pillow exactly like how we envisaged it will be."
• "Unfortunately, it still sits too high, and higher than what is listed for my very specific need."
• "However after upgrading our mattress to a firmer mattress we are finding these are not working as well as on the soft mattress."
• "The pillow is really small for what you pay for. Your better off folding a small blanket and it’s probably be the same size and there no neck support."

Cooling Feature

Pros:

• "The thinness is actually more comfortable than a regular pillow and it also stays cool which feels so nice when trying to sleep."
• "Thank youps the cool feature really works."
• "It’s super cold! Idk how they do it."
• "The cool gel side does warm up over time, but much, much slower than all the other 'cooling' pillows I've tried."
• "This pillow is great and indeed stay cool on one side. It really helps, as I get hot at night."
• "Also, cooking gel really works...no gimmick."
• "I also got the gel cooling thing and I loveeee it - keeps my pillow cool throughout the night."

Cons:

• "I haven't noticed it being cooler in temperature than a regular pillow, but I've never had that issue."
• "The cooling part of the pillow does not work."
• "You can feel some cooling but it's minimal and completely dissipates after a few minutes."
• "This is a perfectly fine pillow, but it is not a cooling pillow."
• "The only downside is it gets warm."
• "I wish it was a little more effective with the cooling."
• "The pillow case is baby soft too which makes it a great sleeping experience."