Packs Containers MCIRCO Storage Airtight Reviews Summary

Quality and Durability

Pros:

• "These glass containers are a PERFECT replacement. High quality glass that heats in the microwave without a problem."
• "Every lid is perfect still and the glass has never broke."
• "The glass is thick and quality, the lids are thick and quality and the lid locks are also quality."
• "They are very durable. They have been dropped and thrown in backpacks... still like new!"
• "High quality thick glass containers with lids that fit perfect."
• "These are top-quality glass containers made with a thick glass base."
• "The glass doesn't get burning hot after being in the microwave."

Cons:

• "There was a spider in one of the containers when it first arrived - make sure to clean it out before using."
• "One time while trying to get them apart one of them shattered."
• "For the price am very disappointed in these containers. The side on one of the items is already chipped and I found glass in another unit."
• "This container broke completely without being hit hard or dropped."
• "After about 4 months of use, the glass around the inner edge of the containers are all flaking off due to stacking."
• "At first I thought there was a film of dust on the containers, then I realized it was fine shards of glass, as my fingertips started bleeding."
• "These containers break very easily. I broke two just getting them out of the box and putting them away!"

Seal and Leak Proofing

Pros:

• "Makes meal planning a breeze, the seal stays put yet is easily removed for cleaning."
• "No leaks."
• "Fits a very decent amount of food. The seal is very tight on the lid."
• "The plastic lid has a rubber gasket and seals well."
• "These glass food prep containers are definitely leak proof!"
• "Air tight seal on the lids."
• "The lids have a great seal."

Cons:

• "Love these for preparing individual meals. Dislike the freezer burn. Even if the food is thoroughly cooled beforehand, you will get freezer burn."
• "The tops don’t close very well and they must not be perfectly sealed because they let all the smells out so it fills up your fridge would not recommend."
• "The tops break a seal in the freezer. I have to bag them in a freezer bag to prevent freezer burn."
• "They break in the dishwasher and randomly for no reason."
• "They’re the perfect size for storing most leftovers in the fridge, and even for freezing them sometimes."
• "Not 100% leak proof. Have to jiggle the lid to get the seal to fit properly."
• "I'm still using it. But don't believe in the leak proof advertisement, the seal is not reliable, but it is what you get for paying less."

Customer Service and Support

Pros:

• "I emailed the company to see if I could just buy replacement lids which they don't do, but they were super helpful and VERY quick to respond."
• "And their customer service is superb. A lid broke within the first few weeks of us getting the set. We sent an email to the company and heard back from them the very next day."
• "They replaced no problem. Answered my email right away. Excellent service and product."
• "Great Customer Service replying to my message and letting me know it's on the way!"
• "The retailer seemed really motivated to send a replacement lid for me which was awesome."
• "I am looking to purchase another set! I love these!"
• "I’ve had mine for a year. The glass is so thick and durable. No leakage."

Cons:

• "The link for the support site doesn’t work!"
• "I’ve tried to contact the manufacturer about buying replacement lids but I have not been able to get them to respond."
• "Contacted customer product’s customer service via email. No response from them."
• "I like the containers but one of the lids was missing the grey seal. They come out easy maybe when it was packed it fell out. I emailed the company but no response."
• "I emailed the manufacturer to see if I could by a smaller pack but never got a response."
• "This is not a reputable company and their products are poorly made."
• "I spent over $100 on these containers and now I have to get rid of them because I am literally afraid to use them."