LABIGO Electric Replaceable Adjustable Extension Reviews Summary

Customer Service

Pros:

• "UPDATE: after posting this, the company reached out to help me resolve my issue. I have tried the scrubber again and have gotten better results. Great customer service!"
• "*Update: The company reached out and sent me a replacement product! They have wonderful customer service and like I said in my original review I love the product! So happy they replaced it so I am able to continue using it!! Highly recommend!"
• "Edit: Added a star for responsive and cooperative customer service."
• "After my first review, the company reached out to me within 48 hours and sent me a new cleaner. I haven't used it yet, but was impressed with their prompt response!"
• "I had an issue with one of the brushes and when I contacted their customer support listed on the box they sent me a replacement brush."
• "However the seller support is great. They wanted to troubleshoot it for me/replace it/refund my money."
• "Contacted Labigo and replacement sent immediately. Received replacement in 2 days!"

Cons:

• "When I click on the link on Amazon to contact the seller Amazon does not let me select this product to contact the sellers about the issue I am having."
• "I purchased the item and it does not have as much power as it says it does. I contacted Amazon who told me the business owner would contact me within two business days. I have not heard back from them."

Battery and Charging

Pros:

• "Holds a charge forever, worth the price, would buy again!"
• "Battery life is long, used several times and still not needed to charge it up."
• "So far, the battery power seems really good. Have used it quite a bit so far and haven't had to charge it."
• "The charge holds up really well, too."
• "Charges quickly and holds the charge."
• "It holds a charge for a very long time."
• "Battery life is great. I’ve had mine for about a year and just now needing to charge it."

Cons:

• "For me, about thirty minutes and it starts to die."
• "The next time I tried to use it, it only ran at what seemed to be half/1/4 power."
• "Loved this product while it was working but only after 8 times used it won’t charge!"
• "It stopped working in early March 2024."
• "I discovered my unit wouldn’t hold a charge. I have tried multiple times and the charge lasts about 30seconds before dying again."
• "Sadly the battery life is not great, it only lasted for cleaning the walls."
• "Wanted to love this product but it will not hold a charge."

Design and Ease of Use

Pros:

• "Brilliant design works well and makes short work out of a dreadful task."
• "It's nice not to have to bend over to scrub."
• "Super easy to put together, though it does need some time to charge prior to using for the first time."
• "There's a pointy brush that allows you to get into those corners in the shower door track or ledges in the shower wall."
• "This product cleans like no other! Easy to use and set up."
• "Love that it's lightweight, hold a good charge and does what it's intended to do and then some."
• "Easy to put the three parts together and charged easy with a bright indicator light."

Cons:

• "The device is too top heavy and not worth the hassle."
• "This pulls so hard to the right when you're trying to clean the shower floor that it's nearly impossible to control."
• "The tool felt underpowered, not spinning as fast as it should to make the job speedy and effective."
• "The largest scrub head was still too small for getting the wall done quickly."
• "It was also somewhat heavy."
• "Heads do not turn or pivot. Cannot adjust and it makes it difficult to handle."
• "The head does not move which limits flexibility for cleaning."