Zinus Essential Upholstered Platform Foundation Reviews Summary

Assembly

Pros:

• "Very easy to assembly, simple instructions, come with the tools you need."
• "This product was very easy to assemble."
• "Assembly was straightforward."
• "This was so stinking easy to put together! Instructions were amazingly simple and in less than an hour, I had a complete queen-size bed."
• "Super easy set up, with easy instructions to follow."
• "It took about 10 minutes to put together, the screws are already in place so you need only slip the side boards into place and tighten them with the enclosed ratchet."
• "Probably the easiest bed frame you will ever assemble."

Cons:

• "I noticed during assembly that 2 of the pre installed screws were missing from the header/footer frame pieces."
• "Some of the screws that we received did not fit correctly."
• "The slats did not want to fit which required some banging and grunting."
• "While putting this together, one of the rails were bent the wrong way and it wouldn’t connect so I had to get my bro to bend it the right way."
• "The legs of the center support rail are too short and don't touch the floor."
• "The only thing i will caution people about is that the brackets are all adjustable and they may not be in a position to line up properly."
• "Can be difficult to align boards."

Sturdiness and Durability

Pros:

• "The wood is pretty sturdy so bed does not move at all."
• "This bed frame is very sturdy and a very good frame!"
• "Feels and looks sturdy for my luxurious memory foam Queen mattress!"
• "It’s a solid frame, no jiggling or wobbling!"
• "It's sturdy and keeps the mattresses on my split king on the bed very well."
• "Very sturdy and the support is great. I'm 270lbs and this platform bed does not move."
• "This platform frame is amazing, I love the upholstered look. Very sturdy frame."

Cons:

• "I liked the look and price of the product I had it less than a month and from me slightly jumping into bed the legs broke."
• "The bed broke in less than 6 months. Yes it was easy to assemble. But it isn't worth the 127 dollars price I paid."
• "This bed frame is a piece of crap. We haven’t even had it one year and it is falling apart."
• "Legs broke from frame. The inside of the frame- covered by the fabric- looks like layers of cardboard."
• "So I had this bed frame for less than one year and the wood is already broken."
• "We have loved this bed frame but sadly only after a year of use the metal frame is giving way and bending on one side."
• "Two of the legs broke not even a year of having the frame."

Customer Service

Pros:

• "UPDATE: product is still 5 stars! Zero issues, no squeaking!"
• "Update: the company is sending me replacement parts so that I can fix the bed. I'm hopeful now!"
• "After several emails back and forth and repeated requests for more photos Zinus did replace the entire frame."
• "Amazon does have great customer service ... they ate the shipping charges for all of the shipping back and forth."
• "Fortunately it was still under warranty."

Cons:

• "Contacting the company for resolution and if they won’t ship replacement parts I will disassemble and return the item."
• "I reached out to customer service twice, asking how to use the warranty to try to get a replacement or to simply get a refund, and I didn't get any answer."
• "We contacted the company and they gave us the run around. In the end, we did not get a replacement, new legs, or our money back."
• "Tried to get help from the manufacturer and received no response. Amazon stepped up and refunded the cost."
• "Tried contact zinus and Amazon for refund with no luck."
• "Plus the costumer service sucks. If you buy from here (Amazon) they make it so difficult to get any support or help to fix the problem."
• "The one year warranty they claim to have is a lie."

Design and Aesthetics

Pros:

• "It looks sleek and simple."
• "This upholstered platform bed is worth every penny and then some."
• "The finish fabric is very modern looking, and padded so as to not bang your shins on the frame while getting in and out."
• "The fabric on the bed frame looks awesome and I would recommend it to anyone looking for a stylish low profile bed frame but also stay within budget."
• "Looks great."
• "I really like the cushioned corners for protecting shins or toes."
• "It looks chic, well designed, and well made."

Cons:

• "The bed was easy to assemble, but all 4 sides are broken inside the fabric."
• "It's very basic and plain (not cute) but does the job for the time being."
• "It looks nice at a distance but hands on you know it's on the cheap side."
• "The material was ripped a little by the side insert."
• "Showing bumps on the frame, which looks like the cardboard is expanding already."
• "This frame seemed so promising but the legs are made out of cardboard!"
• "Frame looks nice and is easy to put together. I laid down on my bed about three months after putting it on this frame and fell right to the ground."

Functionality and Features

Pros:

• "It doesn’t take up any more space in my room my old metal frame did."
• "HIGHLY RECOMMEND IF YOU ARE JUST STARTING UP IN YOUR OWN APT OR HOME AND BEING ON A BUDGET."
• "I love how the slats have two sticky boards so your mattress doesn’t slide."
• "It was super easy to assembly and i can fit all my storage underneath without even seeing it."
• "I’m also very happy with the height of it as it’s not too high and not too low, I’m able to store a bunch of my shoes in bins and items underneath."
• "Has non-slip strips so the mattress stays in place."
• "Great for a memory foam mattress. Easy assembly."

Cons:

• "One thing to know, it does NOT have any holes to mount a Headboard."
• "If you don't use the tape strips the mattress does tend to move easily with just sitting on the edge."
• "Buyer beware this foundation/frame isn’t headboard compatible."
• "This is NOT suitable for everyday use."
• "It does move very easily away from the wall but that should be fixed if I put some rubber feet on the bottom."
• "Does make it a bit hard to store things under the bed, however."
• "Although the description says that the bed is 14 inches high, but it doesn’t explain is that with the railings around the bed, you only have a little less than 6 inches to store under your bed."

Quality and Price

Pros:

• "Good enough for the price."
• "I am absolutely impressed by this bed ! It was so simple to out together and very sturdy came with its own tools good quality tools ! And I love the bed! For less then $100 very very happy"
• "Definitely recommend over lower priced similar frames. Worth it!"
• "I would 100% recommend this product to anyone who is on a budget and needs a cute bed frame."
• "I still highly recommend this. Today, finding furniture made with solid wood and at $100 or less is virtually impossible."
• "Bought this platform bed for my first memory foam mattress and was worried but it gives many slats for support and I haven't had an issue at all. It's a very cute upholstered dark grey and looks classy and minimalistic."
• "It looks great. It's sturdy and it's better than what you'd expect in this price range."