Mold Armor FG500 Yourself Test Reviews Summary

Kit Contents and Price

Pros:

• "Comes with everything you need to start the process of diagnosing the type of mold."
• "Not terribly expensive for peace of mind!"
• "I like that it came with the option to send it to an official lab."
• "Very easy to use."
• "The company was really helpful and I ended up sending it to the lab ($40) to find out what kind of mold it is!"
• "This was so helpful. I recommend this product."
• "The product provides easy to understand directions and includes everything you will need to obtain samples."

Cons:

• "Feel I wasted my money."
• "The kit's directions with respect to mailing to the lab are awful... spent another $40 on sending to lab-- which is not clear at all where this expense comes in... no label, no nothing..."
• "I have not used this test yet, because when I opened the box and read the directions, I found that you actually have to order at least TWO of these kits in order to perform the test."
• "The solution provided never gelled up as the instruction said it would."
• "I didn’t know I had to pay $40 to send the test and to get the results."
• "The test kit itself is fine, although not necessary. You can use any medium to see if mold growth occurs (which it will, everywhere has mold). The lab analysis is a waste of money."
• "What was not clearly mentioned (at least to me), is the fact that you need to send in the sample you took to a lab and pay an additional fee for the testing to be done."

Customer Service and Support

Pros:

• "These guys were fast. Testing and results were fast."
• "I was able to show my landlord and they’re finally going to be looking at my bathroom!"
• "Mold Armors web site also has a lot of information to help you and they have great responsive customer service."
• "Easy to use and great 800 number for questions."
• "By sending in the kit with a payment you find out just what types of mold you actually have."
• "Great test kit. Highly recommend."
• "This little self-test showed enough proof of mold that my complex is sending out professional mold specialists tomorrow."

Cons:

• "The Mold Armor Mold Test Kit results didn't come back so after about six weeks so I called and spoke with someone who said he couldn't find me in the database, maybe it was lost in the mail."
• "It has been two months and I have not received any results nor have they responded to my emails."
• "The company never actually sends a response."
• "I’ve contacted mold armor several times and I have not heard back."
• "No one answers phone or emails."
• "I emailed them over and over for the past few months and no response."
• "After mailing it in with a confirmed tracking number they did not return any results or have a customer service line where you can speak with a live person."

Test Kit Effectiveness and Instructions

Pros:

• "Most definitely works. Didn't send for testing. Just wanted to see if we had mold in our heating ducts. And we do. Now we know."
• "Used the air quality option of this kit. Very easy to use."
• "Tests do come up with mold spores and there is an easy way to send it off for to the lab."
• "It was easy enough to collect the sample for mold that I could see was there."
• "The process to complete the test is extremely easy."
• "It was easy to use and definitely grew mold."
• "Worked well to let me know that I don't have a significant mold problem where I sleep."

Cons:

• "Does not work at all. I tried to test air quality, but after 48 hours and NO growth I decided to test saliva on the petri dish and still no growth."
• "The instructions are contradictory and confusing and it seems the kit is incomplete."
• "The instructions only reads swab and send in for visible mold, no instructions for DIY mold swab testing."
• "The results are inconclusive. I did see mold growing from the airborne test, but it’s hard to know what the mold type is and where it actually came from."
• "Either this test isn't very accurate or I didnt do it right because I know for a fact there is mold where I did the test at but nothing showed up on the test in the time frame it said to test it at."
• "Absolutely nothing has grown and I’ve had it out for over 2 months."
• "The instructions are not all in one place, rather spread out across the back of the box, the mailing envelope, and the sticker you're supposed to put on the envelope."

Lab Analysis and Results

Pros:

• "I followed the instructions exactly and this product did not pick up the mold in my home even after I found the source in the basement."
• "The primary objective of this company is to get you to send your sample, and of course $40.00, for a lab analysis."
• "I purchased and paid for testing twice with these testing products and results came in with no harmful mold growth. Then a year later I hired a professional and we had aspergillus -and stachybotrus - 175,000 parts per million in my house."
• "The test gave us peace of mind."
• "I would say based on these results that the kit worked exactly as designed."
• "Results were very detailed and they explained what each type of mold was they detected."
• "Fortunately, the mold was not toxic, according the the analysis that I finally received."

Cons:

• "It seems lab analysis is required for swab test."
• "The analysis of the mold samples is useless."
• "To have it assessed you have to pay another $80."
• "For a thorough lab test you have to send it in and lay $50."
• "Does not actually confirm or deny presence or amount of mold in air or on surfaces."
• "The lab analysis is a waste of money."
• "Sent $40.00 for mold test results regarding type of mold found and have never heard anything back after reaching out via email numerous times."