Abco Tech Elevation Pillow Cooling Reviews Summary

Comfort and Pain Relief

Pros:

• "This pillow works so well for neck pain relief that I bought one for our son and another one for a friend after sleeping on line for a few weeks."
• "This pillow is the BEST purchase I have EVER made for lower back pain and leg/feet pain!"
• "This pillow has been a great help for both lumbar disc disease and acid reflux."
• "I love my leg elevation pillow. It does everything it promises."
• "Very comfortable and sturdy. Helps pain relief by elevating your legs without being overly costly."
• "Works great and took my pain away after surgery…was able to relax no getting hot and having to constantly having to change position off my leg…slept comfortably…great product…would recommend for anyone needing foot elevation."
• "This pillow is super comfortable and supportive, and it gives me the angle I need for my neck, my acid reflux, and my snoring."

Cons:

• "The wedge is not very comfortable, and seems little on the low side to give a meaningful rise off the bed."
• "The only problem is I keep sliding down the slope."
• "There’s a huge indentation in the middle of the pillow, and the entire rest of it is all lumpy."
• "The slope is also wrong for leg support. Your leg will roll and not be supported."
• "It's been a week, and the pillow is just flat, lumpy and uncomfortable."
• "The only problem was that it moved about in the bed and every morning, it was on the floor."
• "It’s too stiff. Not very comfortable for a woman on bed rest."

Product Quality and Design

Pros:

• "I have destroyed her on this thing more ways than I care to tell. The price is right, the size is right, the shape is right."
• "Its density and thickness is surprising because of how light it is."
• "The pillow is exactly as described and of good quality."
• "This is an amazing pillow, so soft but firm, and came with its own zippered cover that can be removed and washed."
• "I have had this pillow for 2 years. I had no problem with it expanding and it has retained its shape."
• "I have never seen a leg rest this much beautiful. It came with a compact packaging and was easy to unpack. The product looks really gorgeous and it has a cover which is machine washable."
• "So far I am loving the quality, it’s firmness and ability to return to original form."

Cons:

• "We got this in a vacuum sealed bag, in a box that was in a box... Anyways once we got it out it took 3 days to fully expand and be useful."
• "When I got the pillow out the box it is flat and misshaped."
• "The product's height was advertised as 8 inches, yet the pillow I received measured only 7 inches in height."
• "The inside is a very cheap foam. Definitely not worth the cost!"
• "The item displayed in the product listing is misleading."
• "This pillow is awful. It never expanded like it was supposed to after 48 hours."
• "I have used pillows like this in the past and this one isn’t as good quality-wise for the money."

Customer Service and Return Policy

Pros:

• "The first one didn’t inflate like it was supposed to. They expedited another and had it the next day."
• "Both Abco and Amazon responded quickly to replace a damaged pillow with a perfect pillow."
• "Customer service was great, said to email pictures of the damaged product, and they would mail me a replacement."
• "EDIT #2***added back one star because after this review, they ended up contacting me and making it right. Thank you."

Cons:

• "Very disappointed - no way I can return it because no way can I get it back in the box it came in."
• "Unfortunately the zipper on the cover shredded my sheets just over several weeks of owning this pillow."
• "And there is no way to return it because it was vacuum sealed into the box. So now I have a very expensive, flat nothing pillow."
• "Impossible to get back onto the box to return once it has expanded."
• "I spoke with customer service and I was allowed to return it for a refund. They did not allow me to get a replacement because they were concerned I would receive another pillow that did not fully expand."
• "I tried reaching out to the manufacturer through their website... But no reply."
• "This is the second time I’ve purchased this pillow... However, this second one is a completely different quality and has failed to “inflate” into the same shape as the first."

Shipping and Packaging

Pros:

• "Product arrives vacuum sealed for easier shipping. Upon opening the packaging it took less than an hour to fully re-inflate and return to its normal shape."
• "I was worried when it arrived in a small box and was as amazed as my grandchildren when the vacuum-packed piece of foam quickly expanded 5-6 in size."
• "The wedge came very well packaged and I was almost afraid it wouldn't fill out as it was sqeezed into such a small package. But once I opened up the package and left it alone for a day, it took perfect shape."
• "Soon as I took it out of the box it started expanding until 24 hrs later it was full size as pictured."
• "Arrived in a small box. Opened it up and within a half hour it was full size."

Cons:

• "The pillow came rolled up and compressed. After 36 hours it still has not fluffed up to 7 inches."
• "Let item sit for the recommended 48 hours and the middle remained hard and did not inflate like the rest of the pillow."
• "It only expanded to 4 & a half inches high instead of the 8 as described after 72 hours."
• "The pillow is delivered in a vacuum bag. After opening the bag, the pillow does not inflate to the advertised height and I waited for a week before returning it."
• "The vacuum sealed the phone wedge into a package and then crammed into a box and now it won’t fully open to the 12 inches it is supposed to be wedged too."
• "Unfortunately this pillow never grew to size after unwrapping it."
• "When I unpacked the pillow foam I expected it to have some adjusting to do on its own after releasing it from the package. It’s been weeks and it still has a deep crease in the middle."