VANMASS%E3%80%902023 Strongest Military Grade Mount%E3%80%90Patent Handsfree Reviews Summary

Mounting

Pros:

• "Suction mount is solid, And the Vent mount is very solid also."
• "It's Solid made, good for price, held steadily."
• "It sucks and sticks VERY WELL!"
• "The design of this phone holder is so firm that it won't shake due to road bumps."
• "Have had it in my work truck for over 6 months now and neither the suction or the arms have moved at all!"
• "The new mount now sits securely near the top of the dash with excellent suction and with prongs at the bottom to keep my phone in place."
• "Can be mounted on your dash, windshield console or AC vents."

Cons:

• "The information in the description is incorrect. You might get it mounted but it doesn't stay mounted."
• "Will not mount on a 14 MB CLK. no flat space for mounting."
• "Except that it doesn't stick very well on my (level) dash. Would fall off often."
• "It does not work on leather dashboards."
• "The heat made the silicone melt and it dripped as if it was water so for sure not good in any kind of heat."
• "Once the 'suction' cup is installed, it loses its 'sticky power.'"
• "The way the window is made in my truck makes it impossible to mount anywhere that doesn't Obscure your view."

Build Quality and Design

Pros:

• "It’s well made, great materials, seems durable."
• "It looks very well made and put together."
• "The product was made very well. It's durable and efficient in its design."
• "Sturdy, adjustable and good looking."
• "Really nice quality. Holds my phone plus case well (iPhone 13)."
• "This holder feels like it's built to last. It's made with high-quality materials that feel sturdy and durable."
• "The entire product is very well constructed and engineered."

Cons:

• "It is a lot bulkier than I thought it would be."
• "The sides will not secure to hold my phone. The locking mechanism isn’t engaging."
• "It's very risky when it falls, it damages the phone."
• "If your phone is an iPhone the product can’t handle the weight."
• "Keeping it in place in the air vents while underway - not so much."
• "Only real down side is that it feels fragile so I leave it open all the way after I take my phone out instead of closing the wings."
• "The design is a little limited in to angles and placement without losing the integrity of the stability."

Customer Service

Pros:

• "This original item had an issue, but when the seller was informed it was replaced immediately."
• "The customer service has made up for the whole experience."
• "Great product and company that stands by their product. Will address any needs and continue to check in along the way."
• "EXCELLENT customer service."
• "AAA service from Helen. No fluff no questions, just immediate product support and standing behind their product 100%."
• "Vanmass reached out to me in an effort to make me a happier customer - I was very impressed that they sent, without me initiating it - *two* replacement whole phone mount kits to see if I can find a combination that works for me."
• "Vanmass has absolutely incredible customer service and the staff are extremely helpful and kind."

Cons:

• "It's too bad I needed a warranty replacement in the first place."
• "Bought this based on the amazing reviews I read on this holder. This holder did not even last one year in the Florida heat."
• "The air vent adapter would not stay in place on my vents."
• "Returning this product. For the vent holder, when the phone is added there is too much weight — it falls off."
• "If i would of know the quality is bad and it was going to brake i would of left alone."
• "Cracked after about a year."
• "I am sending it back for a refund—total lemon."

Installation and Adjustability

Pros:

• "Received the product on-time and no damage. Easy to install."
• "It comes with a sturdy suction cup that holds the holder securely even on bumpy roads."
• "you can angle it just the way you want."
• "The added convenience of a release button on the back ensures quick and easy removal of the phone when needed."
• "It can be rotated to accommodate both portrait and landscape orientations, making it ideal for GPS navigation and hands-free video calls."
• "Being able to articulate the holder to a desired, safe, and ergonomic position is simple."
• "This car phone mount is very easy to install without tools."

Cons:

• "The air vent adapter would not stay in place on my vents."
• "Purchased the mobile phone holder and was concerned that the adhesive would damage my dashboard."
• "It's easy to function while driving or doing other tasks."
• "The attachment for the air vent still doesn’t work for my vehicle, but the dashboard adhesive, seems to be working."
• "I have bought two of these and both of them only lasted a couple of months at most."
• "It wouldn’t stick to my dash at all and I even left it on overnight."
• "The second way to install it, on an air vent, ALSO does not work, as the weight of the phone falls forward, pulling it out of the vent, no matter how tightly it's clamped on."

Longevity and Durability

Pros:

• "Had this holder previously, and it lasted a couple years, before the plastic finally gave way."
• "I've never had to get a new one. It's never fallen off the dash, it works great."
• "My first has worked incredibly for years."
• "It installs easy and is fairly steady for my huge heavy phone."
• "Works perfect and stays mounted."
• "This mount is still holding strong ! If you live in an extremely hot climate, you need this mount in your life."
• "This holder was very easy to install and holds great even in the hot TN heat."