Waterpik Cordless Rechargeable Portable Irrigator Reviews Summary

Power and Performance

Pros:

• "The Waterpik Cordless delivers a powerful and consistent water stream, ensuring a thorough and refreshing clean with every use."
• "This Pik is every bit as powerful as it should be, holds a charge wonderfully, takes up minimal space, and above all, we can toss it in a bag and take a trip."
• "It is very easy to control the water pressure with the three settings."
• "It has options for types of tips one can use, as well as strength of the water flow."
• "This model holds more water, is rechargeable, the reservoir come off easily for cleaning and has three power settings."
• "So far I’m impressed, my mouth feels much cleaner when comparing with traditional flossing."
• "This water pick is amazing! Its powerful water pressure effectively clears away leftover food between my teeth."

Cons:

• "Not enough power to create a good clean."
• "It worked fine after for a while. Then it stopped creating water pressure and would sometimes not squirt water at all."
• "The reservoir is too small, which makes it somewhat inconvenient and I didn’t feel like the power was anywhere near as good as the one I use at home."
• "On the high setting the strength was too weak to be effective, and the water reservoir was too small."
• "The product works well when it is new but after a year it will stop working."
• "The flow was so weak that when I used it with the Pik Pocket tip, as my periodontist recommended, the flow stopped as soon as I applied it to my gums."
• "The pressure at its highest setting was nowhere close to the pressure on my old unit even when set to the same setting."

Design and Usability

Pros:

• "It is comfortable portable, you just add the water right into the water pik."
• "I like how portable, small, and easy to fill this is."
• "I like the idea. It's portable and can be used in the shower."
• "We have limited space on the bathroom counter, and this little unit parks neatly beside my toothbrush and shaver."
• "It's easy to fill and a charge lasts for several uses."
• "It's truly hassle-free."
• "Nice looking. Ergonomic. Lightweight. Waterproof. Easy to clean."

Cons:

• "Fragile glass tips shattered one just inadvertently moving my arm at the wrong time."
• "Ergonomics could really be improved, I keep accidentally hitting the strength buttons rather than power button."
• "It is so poorly designed that it is difficult to use, and dumps water all over the counter around the sink."
• "The controls are awful: the on-off button (which you have to keep your finger on to turn it off as you swivel it around in your mouth to keep from hitting tender spots) is next to the hi-med-lo button."
• "A downside I noticed right away is it was near impossible to hit inside gum line of lower teeth."
• "The bulky all-in-one design is awkward and means water runs all over it (and maybe up your arm) as the water drains from your mouth while you try to manipulate the unit for the right angle."
• "The cordless does not get an excellent ergonomic grade either - it could be more comfortable in your hand."

Battery and Charging

Pros:

• "This Pik is every bit as powerful as it should be, holds a charge wonderfully, takes up minimal space, and above all, we can toss it in a bag and take a trip."
• "The battery life of this water flosser is impressive, offering consistent performance without the need for frequent recharging."
• "Battery life lasts 1-2 weeks as near as I can tell, although the battery indicator could be better."
• "Battery lasts a long time."
• "The battery is not a problem so far, after 4 months of use."
• "With my previous model, I had to constantly replace batteries, which became quite costly and inconvenient. However, with the Waterpik Cordless, I can go for about a month of daily use without needing to recharge it."
• "Haven't charged it in a week so that is good too!"

Cons:

• "Used this for five months, and now it won't charge when connected to the charger."
• "I feel like it drains the battery too fast and I might have to charge it after three or four uses."
• "The new one, however, is no longer taking a charge after only having it for one month..."
• "Unfortunately, the cordless Waterpik stopped holding a charge for very long."
• "At first it worked ok, but the battery didn't stay charged long, maybe 2-3 days."
• "The indicator showed the battery was fully charged in the morning, but when I removed the charger it went black and would not turn on again."
• "The device would no longer hold a charge."

Customer Service and Warranty

Pros:

• "Customer service took care of my issue and reminded me that by purchasing the Waterpik, I have a 2 year warranty."
• "WaterPik (the company) replaces my non-functioning WaterPik under warranty."
• "This was a home run Christmas gift to my father. He loves it!"
• "Cleaning implants. Water pik company is sending a charger receptacle so I can charge it."
• "It comes with different brush heads."
• "Love the cleanliness and lack of added plastic taste from the glass."
• "Quality product. Works well. Easy to charge. Comfortable grip."

Cons:

• "Worked great for 6 months now no longer works at all."
• "WaterPiks customer service will not honor the warranty."
• "I went through a long, frustrating process with their 'customer service' asking for a replacement."
• "HORRIBLE customer service even with Warranty!!"
• "They were not very helpful and were unable to offer an exchange even though I was willing to pay the difference in price."
• "The thing that really angered me is even though the product was defective and I had to pay 7.99 for a UPS pick up."
• "After many messages they eventually sent me ONLY a replacement reservoir, which didn't fix the leak."