CHILLOUT LIFE Stainless Tumbler Insulated Reviews Summary

Temperature Retention

Pros:

• "It has kept my coffee warm for 6 hours and even when the coffee is piping hot the outside does not get hot so no burnt hands."
• "It keeps my coffee or tea hot until I fully consume them."
• "It meets my needs as it keeps my coffee hot for hours when I travel."
• "Keeps my coffee hot for hours."
• "It definitely keeps my coffee warm over a long period of time even when sitting in a cold car."
• "This tumbler kept my tea hot for several hours."
• "Keeps my drinks cold."

Cons:

• "Didn’t keep drink too cold for too long."
• "Did not keep my tea as hot as it should have."
• "The coffee stayed luke-warm (not hot) for about 2 hours."
• "Both tumblers leaked from the lid."
• "The last few weeks I’ve been tasting something weird in my water."
• "I don’t know if I got a bad tumbler or what but it didn’t keep things cold for 24 hours, and forget about it keeping thing warm for 6 hours at best it was maybe 3."
• "It only keeps it hot for about half an hour. Then it starts to cool down."

Lid Quality

Pros:

• "I contacted the seller with my concerns, and they very quickly sent out a replacement lid with no hassle."
• "This one is great! It has a great seal."
• "The sliding opener, which is easy to use and drink from."
• "There is a slider tab on the lid so you can close off the drinking slot."
• "The lid sealed very well, which is great for transporting without leaks."
• "The seal on the lid is also very reliable."
• "The lid fits nice and tight and is easy to open and close."

Cons:

• "The wine tumbler's lid does not have the slider to fully close so beverage can easily spill out."
• "The lid cracked in half after a few months of use."
• "The lid cracked. This leaves me with no way to travel with the mug in my car."
• "The lid to my tumbler cracked a few weeks after I got it."
• "The lid cracked within a few weeks, leaks, and has never fit snuggly."
• "The lid is difficult to completely clean."
• "The original lid that came with it did not seal very well."

Design and Aesthetics

Pros:

• "Cup feels good in the hand and the coating feels like it will stay put."
• "I love that this company provided TWO lids."
• "Beautiful mug, the colours are great!"
• "This tumbler is a fantastic gift for anyone you know that loves wine and comes in many different colors and patterns."
• "The pink color is great and love the powder coated tumbler!"
• "The color (purple/turquoise) is pretty."
• "The powder coating allowed for a beautiful image."

Cons:

• "The tumbler is made from a very scratchy, almost chalkboard like material."
• "Worse thing about it was the metal taste it would give the water if left for a long time."
• "They unfortunately do not fit in the standard size cup holder in the car."
• "The attached handle is easy to hold."
• "The color has started to wear off on the pink cup after only a week of use."
• "The color description is inaccurate. I ordered the aqua, expecting a shade of blue, but received sea foam, which is a shade of green."
• "The color/paint is already starting to peel."

Customer Service

Pros:

• "They were very responsive and resolved my issue quickly."
• "Customer service and the owner of the company both got in touch with me, I am happy there."
• "Would recommend, the price is good by comparison and the looks and choice in design are above and beyond."
• "This is a company that stands behind its products."
• "The customer service here is OUTSTANDING. They truly have mastered the skill of taking care of their valued customers."
• "The company quickly and graciously replaced it for free!"
• "Great customer service."

Cons:

• "I contacted the company, they said send pics, I did...have not heard back."
• "When I reached out, they just told me that they don't know anything about their tumblers having a smaller capacity than advertised."
• "I let the manufacturer know about the lid not fitting and they said they would send me another lid, but they never did."
• "I contacted the manufacturer who informed me this is how it is."
• "The company sent me an email and a new tumbler after I left my review."
• "Within the 2 weeks, I received a new lid from the CEO!"
• "The problem I have is that the lid isn't truly splash-proof."

Usability

Pros:

• "Spill RESISTANT indeed. Just don't tip the tumbler over."
• "It insulates very well, especially frozen drinks."
• "Thank you for your durable product! I left my tumbler on top of my car... It was spinning in a neighbor's driveway, but still intact!"
• "These are half the price of its competitor so I ordered one to try it."
• "If you are partial to a Yeti lid, it fits this model."
• "After using this for months, I can't see myself buying another coffee mug besides this brand."
• "This is hands down one of the best products I've bought."

Cons:

• "I found the lid to be difficult to drink from. The lip is too thick for my mouth to go around easily and so it feels a bit awkward."
• "With very hot beverages, I highly recommend waiting a few minutes before putting the lid on, because the heat will crack the lid."
• "I am worried that the rough paint will make it get grimy, but so far it's kept pretty clean."
• "I keep dribbling red wine on myself."
• "Liquid can get in-between the two plastic pieces, and looks like it will be hard to clean."
• "Its splash-proof but definitely, definitely, definitely not leak proof."
• "The splash proof lid works really well with those large straws (Tapioca)."