Description: ESR for iPad 9.7 Inch Case, Trifold Smart Case Compatible with iPad 5th/6th Generation, Two-Way Stand, Slim and Lightweight, Auto Sleep and Wake, Ascend Series Case, Black
Avg. Price: $9.99
Rating: 4.5
based on 232 reviews.
Design and Functionality
Pros:
"Love the design of this case: slim, lightweight, and really functional."
"It works very well, not bulky, has 2 stand positions and turns the iPad on and off by opening or closing the cover."
"The ESR case is similar to Apple's Smart Cover except that it also includes a hard plastic shell to cover the back of the iPad as well."
"The cover folds back and acts like a stand for the iPad, just as good as a genuine Apple cover."
"These offer good protection without bulk which I love!"
"The cover also stays connected to the iPad where the basic Apple one comes off easily from the cover magnetic bar to the iPad."
"The built in stand makes viewing easy."
Cons:
"The ipad slips into the case the wrong way."
"The edge along the power button does not fit completely into the plastic case."
"The stand did not function well either. Magnets too weak to hold the position."
"The case was always accidentally pressing my iPad's power button."
"Different than I thought. It fits right over the pad and covers the back too."
"The plastic folded part is stiff and doesn't stay in place when folded, it slips."
"The magnetic flap doesn’t stay down."
Quality and Durability
Pros:
"It is simple, quick, and easy to install on the ipad."
"Soft material protect you screen and it's marks resistant."
"The materials and construction are holding up just fine, despite being reasonably slim."
"The shell fits snugly and securely, the cutouts for the speakers, lightning port, mic, and camera align perfectly."
"The case fits the iPad well and looks great."
"It fits my new iPad like a glove and covers both front and back."
"The back of the case is slightly textured for grip."
Cons:
"Liked at first. Corner cracked within the first week."
"Looked good but I dropped it once and 2 corners cracked so not that durable."
"The plastic started chipping around the edges in pieces in a couple months."
"The plastic back of the case also looked cheap; the surface seemed like it wasn't correctly molded."
"The plastic hinge looks like it might be the first thing to fail from general wear and tear over time."
"The plastic cover for the sleep button broke off just from normal use in a few weeks."
"Within weeks of purchase small pieces of the plastic backing were breaking off."
Customer Service
Pros:
"ESR went out of their way and replaced the case free of charge."
"I contacted ESR Company via E mail they answer back really fast and super friendly. they offered a product replacement or refund."
"This manufacturer stands by its products, they contacted me and offered a replacement for the cracked case."
"After sending me another case that cracked, they are now sending me a different case made of a softer material that shouldn't crack like this one did."
"The company immediately responded and offered a replacement, free of charge."
"Their customers service was kind enough to ship me a new one after they contacted me about wanting to return it!"
"Company was very understanding and issued a refund!!"
Cons:
"It’s not worth my money to return it but I do not recommend buying this product."
"If you want a 15 dollar cheap case, purchase at your own risk."
"There’s no option to reach out to the company through their store on Amazon either."
"The power, and the camera place is not accurate, the iPad slipped away from the case, does not stay in it."
"One edge of the case has loosened and the case pops off constantly."
"The angle is on a slant which sort of makes it impossible."
"Stand does not really work well and requires using something else to help prop iPad up."
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