ESR Tempered Protector Stronger Scratch Resistant Reviews Summary

Installation

Pros:

• "The screen cover went on perfectly with the help of the guide."
• "It fits perfect on a 2021 iPad Pro 11”, right to the edges and the mounting frame made it super simple."
• "A great product. Installation is quite easy if everything goes as it should."
• "Great instructions. Only thing I added was non-slip mat on table and on top of the self-provided box on which the iPad sits. Followed instructions and glass screen went on perfectly."
• "Really impressed with this company. Screen protector went on perfectly with the alignment tool."
• "This item is super easy to install using the included template."
• "The tempered glass is really easy to installed. The videos give step by step guide."

Cons:

• "The protector cracked shortly after installation."
• "The plastic guide that fits around the outside of the iPad doesn't fit perfectly so it might take a couple of tries to get it right."
• "The alignment template is too flexible to help though."
• "I would not recommend this product. Came as a two pack, followed instructions to the letter on a brand new iPad out of the box, ended up using both protectors as bubbles appeared when installing, bubbles would not rub out, had to lift and reapply and then the edges would not stick down."
• "Even after cleaning the screen and not leaving any dust there are irregular bubbles formed from lack of uniformity in adhesive."
• "The instructions are straight forward but the implementation is far from it."
• "I followed directions and ended up with several large bubbles."

Fit and Alignment

Pros:

• "It’s reasonably thick and provides good protection."
• "Sharpness is same as before and it's quite resistant to fingerprints than the actual screen."
• "Apple Pencil works without problems."
• "I was also VERY pleased at the minimal additional glare."
• "The screen protectors are 100 percent case friendly."
• "The cover fits exactly right and doesn’t lift up the edges of the tempered glass."
• "This screen protector comes with a frame to help you line the protector up PERFECTLY."

Cons:

• "The frame made the installation easier but it was slightly bigger than the glass so it did not center the glass."
• "There is one thing I do not like about this screen protector is that it does not fit the 2021 ipad pro 11 exactly, the size needs to be made a little bit larger to cover the gap."
• "While the alignment frame is very helpful, the first one cracked easily during installation."
• "The second one I managed to apply but it has defective bubbles in the piece that look like they’ll crack, too."
• "It doesn't cover entire screen of I-Pad Air 4."
• "The screen protector is a millimeter or two smaller than the frame so it's almost impossible to align it perfectly to the iPad."
• "More of a gap on the right side of the screen which just might drive me nuts enough to reinstall without the alignment guide."

Customer Service

Pros:

• "One reason why I buy ESR stuff is because of their excellent customer service."
• "I immediately contacted ESR and received a reply in 24 hrs. they could not have been more helpful and quickly offered and shipped a replacement."
• "Update: The seller reached out to me immediately and offered a full refund or a replacement."
• "ESR reached out after reading my initial review of the product to try and improve my experience with their product."
• "I can’t say enough about ESR customer service. I had an issue with an iPad case and left a review stating my honest feelings about it."
• "Customer service was amazing, I emailed them about that I messed up the product during install and they kindly sent a replacement product right away."
• "What is really amazing though is the impressively stellar customer service!"

Cons:

• "I would not recommend this product. ... they are now both in the bin and my new iPad has no screen protector, waste of money!"
• "I was also asked to outright remove the review due to being refunded, but the flaws with the product still stand from my experience."
• "I live in Mexico and won’t be able to ship this back, but think there should at least be a partial refund."
• "The biggest offender was the guidance tray."
• "The wet wipe was dry, the dry wipe leaves smears on the screen, the dust trap doesn’t do a thing, the guiding frame keeps coming off."
• "I installed the product, and a day afterwards I was unable to do anything with the ipad touch."
• "The first sheet while I was applying it and smoothing it into place shattered a whole corner and cracked right down the middle."

Value and Quality

Pros:

• "It perfectly fit to my device and looks good and give a perfect touch experience."
• "As a ESR customer across their different products, this was another great purchase: quality material and great installation guide."
• "Easiest screen protector kit I have ever used. Thoroughly recommend and would def buy from again."
• "The quality of the product is very good."
• "Quality of the glass is good and it's really easy to install (zero bubbles)."
• "The glass is also nicely curved over the edges. Good protector."
• "Pretty simple to fit and offers fantastic protection for your screen."

Cons:

• "The sleepary surface also creates issue while writing."
• "These are a good fit and easy to install with the installation frame (if you use it the right way round, unlike one of the other reviewers). My main problems are reflections and it’s a finger print magnet."
• "It's more reflective than the actual screen."
• "Considering the price point of the product it lies within the premium range, for that reason high amount of glare is not acceptable."
• "Not much of an anti-glare though. Also, as it's not a matte finished one, the experience of writing with Apple pencil isn't that good."
• "The only thing that I liked about this is the frame that came with it to help line up the screen protector."
• "Glass breaks easily. Have used my iPad without a cover for at least 6 months and after 6 hours of normal day to day things the screen shatters on the side and sends cracks across the rest of it."