Contigo Snapseal Insulated Travel Sake Reviews Summary

Leak-Proof Design

Pros:

• "One of the main reasons I chose this mug was its advertised leak-proof lid."
• "It doesn't spill or leak, and the opening/closing mechanism is very simple and seems sturdy."
• "These are amazing! Completely leakproof, I can throw it in my purse or it can roll around in my car and doesn’t spill a drop."
• "Screw-on lid with rubber gasket - CHECK RUBBER gasket inside the sip opening when you snap opening shut - does not leak!!"
• "No leaking at all."
• "It's 100% leak proof, as advertised, no matter how many directions you decide to turn it, nothing will come out."
• "I can count on it to NOT LEAK."

Cons:

• "Amazing for a year, until the seal fails - I loved these, I bought more, and use them everyday for my drive to work; as my work mug, and then I bring them home every night."
• "But then after about a month it started to leak."
• "The second time I used it my bag fell over, it popped open and COMPLETELY EMPTIED itself all into my lunch bag and all over the car floor mat."
• "This mug doesn’t seal properly."
• "I left this supposably leak proof coffee cup in my backpack with all of my textbooks, to return home with my entire set of textbooks soaked with coffee."
• "Even with the spout closed, liquids seem to only remain hot for a couple hours at best."
• "This one started leaking after a month."

Insulation & Temperature Retention

Pros:

• "Love this thermos. My coffee stays hot all day! Good seal on the top so it doesn’t spill if it’s locked and knocked over."
• "Keeps beverages hot or cold for many hours."
• "Kept ice cold for almost 24 hours. And keeps the hot super hot!"
• "Keeps my coffee or tea hot & these are so leak proof... I promise, I tested them for you lol."
• "Keeps my hot tea hot after 7 hours."
• "It keeps my coffee hot for hours! I also have one for cold drinks. It keeps them cold for as long as they last in my cup!"
• "This is the only drink container I’ve ever owned that keeps ice solid over night or keeps hot drinks warm all throughout the day!"

Cons:

• "The different products within the Byron line have different insulation."
• "I was a little disappointed when it said 6 hours hot and my coffee was lukewarm at best after 4."
• "I used to love my Contigo because it kept my coffee hot for most of the morning. Now I am happy if my coffee stays warm on the 30 minute drive to work."
• "The product does Not stay hot."
• "Holds the desired temp for only a medium-ish amount of time, nothing impressive."
• "The 20oz double pack doesn't hold heat well at all (tea is cool within 2 hours)."
• "It says it stays hot for 6 hours but in reality it only stays hot for 3 hours max and stays warm for 4-6 hours."

Build Quality & Durability

Pros:

• "I feel like I could drop this off an airplane after flying around for 5 hours and not only would the coffee still be hot but not a dent on this thing."
• "Very big and sturdy, keeps cold and hot ok."
• "The Contigo travel mug feels built to last."
• "They are durable, easy to clean and look great."
• "It's constructed from sturdy materials that can withstand daily wear and tear."
• "The cup itself is sturdy and these last a long time even with daily use."
• "Tough metal mug with a rubber grip in the middle (that does not slip off after 1 week)."

Cons:

• "Product arrived damaged... big ole dent from being dropped onto ground."
• "The only thing is that the lock is a little hard to open. Hoping that will get better with use."
• "The materials and overall functionality don't seem to justify the expense."
• "This set kind of feels like cheap plastic."
• "The top is made of a very soft plastic. It fell a short distance the first day I had it put a sharp edge in the lip, where it hit."
• "Stainless steel quality has gone downhill. Time to move manufacturing back to the United States."
• "The color will also chip off over time."

Design & Ease of Use

Pros:

• "And I can fit my whole hand in there to scrub them out."
• "I love that I can wash the lid by hand and actually get it clean!"
• "It’s the only one that stays locked and you don’t lose space in the mug to a lid that twists on the inside."
• "Holds a good amount without being a giant jug! One handed open/close feature is nice."
• "I like the cup because it is leak proof."
• "It's much easier to clean."
• "Easy to manage with one hand from the cupholder in the car."

Cons:

• "Drinking from this travel mug is very difficult. It requires tipping it at an extreme angle."
• "The cup does tend to dribble out of one side."
• "The drinking mechanism is difficult to open, and needs two hands."
• "It is too tall and too narrow to get your hand in so now I'll have to get a special brush just to be able to clean the bottom."
• "The photos are very misleading... what looks like a reasonable sized lid is actually a lever that opens a tiny little hole on the other side."
• "The rubber gripping strip around the cup is in an awkward place."
• "Really impossible to clean all parts of the leak proof valve by hand."

Customer Service & Warranty

Pros:

• "When I reached out to Contigo, they wanted pictures of inside of lid, pictures of cup, copy of receipt, bunch of questions about how I washed the mug, etc."
• "So the manufacturer did contact me. I have to submit just a little info to get a replacement."
• "The company was kind enough to refund me, despite it being past the return period."
• "They are sending me 2 entirely new mugs because the gaskets need replacing??? No questions, nothing. 2 brand new mugs."
• "I've been buying many things from Contigo for a while now, and I must say the company is top notch and always delivers fantastically with great products!"
• "As long as their standard of customer care and product quality remains the same, I will never ever buy a travel mug from any other company."
• "I love contigo to go mugs... I’ve been using them for over 5 years now and won’t buy from any other name brand."

Cons:

• "Typically, I would give a 5 star for this product. I received both containers with both lids cracked which caused leaking!"
• "The last one began leaking after about 18 months of use... I called the company to complain and was asked to email them a photo of the bottle in its entirety, but I never received a reply."
• "Lost it's insulation value after 7 months. Wasn't dropped or banged around. Contacted manufacturer. No response."
• "We bought this couple of mugs a month ago and both already leaking so we cant use them neither at home nor on the go !!!"
• "This is the second cup I've purchased and in both cups the rubber gasket inside the lid came out and is impossible to get back in correctly."
• "Ordered product. Showed up with moisture inside like someone had washed it."
• "Product arrived from Amazon with broken sealing ring inside coffee cup."