purifyou Reusable Drinking Markings Stainless Reviews Summary

Customer Service

Pros:

• "Customer service was superb and replaced it immediately."
• "I contacted purifyou via email, and Kouther Hosseini at their tech support immediately started the replacement process, no questions asked."
• "Customer service was prompt at responding and addressing the issue."
• "They still were kind enough to send me a replacement bottle."
• "When the bottle broke because it got knocked onto hard pavement, they generously offered to send me a new bottle — and it arrived the next day!"
• "The customer service is also outstanding ;)"
• "Their customer service is unbelievable, I had a small issue with my purchase, it was solved immediately."

Cons:

• "I am returning my product and won't be ordering from Amazon for any water bottles in the future."
• "Update: Replacement bottle broke, full of water and on first use."
• "Update: I have now ordered a total of 4 bottles, 2 showed up cracked, and one broke."
• "I really do not want another but I think a refund is in order."
• "I can only get a refund or replacement if I send it back in the original package."
• "Unfortunately I did not heard from them and bought a new one anyways."
• "I received the wrong size water bottle TWICE."

Design & Quality

Pros:

• "I get lots of compliments on the color and style."
• "The rubber outside protects the glass and makes it easy to grip."
• "The glass is a healthy way to keep hydrated, plus looks good in the different colors of its cover."
• "The stainless steel lid insert prevents any plastic from touching the water and ensures a leak-proof seal."
• "The glass is very smooth and the plastic lid is very sturdy."
• "The silicone sleeve is super-grippy and really comfortable to hold."
• "The silicone sleeve protects the bottle from breaking and provides a comfortable grip."

Cons:

• "The water bottle will not fit in your car cupholder without taking the silicone off."
• "Seemed like a quality product. Took great care in storing and cleaning this bottle. Right after the return window closed, the bottle was leaking."
• "Ive had a lot of water bottles and this one is the worst."
• "Cannot believe how bad the quality is with all the good reviews."
• "I really loved the glow in the dark one but I guess it’s not meant to be."
• "I bought the 'pearled ivory' but what I got is not pearly nor is it ivory. It is a sad, old almond color."
• "The design is sleek and minimalist, featuring a transparent body that allows me to see the crystal-clear water inside."

Usability & Convenience

Pros:

• "Super easy for him to open and close without difficulty."
• "The bottle is easy to clean."
• "I love the 32 oz size as it helps me to drink enough water during the day."
• "It’s a perfect size - I use it at work and at the gym."
• "The new one I ordered has markings on the side that tells me when I should be drinking and how much."
• "Great healthy option. No plastic."
• "I love that it is glass and the water tastes like water, not like plastic or metal."

Cons:

• "I recommend the squeegee sold separately to clean the inside."
• "I am on the fence about this water bottle."
• "BE WARY, it doesn't fit normal ice cubes, it may fit crushed or possibly the thin icicle looking ones."
• "I just wish there was a way to keep the tops attached, and wish there was a way to easily replace the outer silicone wrapping after cleaning."
• "It does not fit in most cup holders."
• "I really do not want another but I think a refund is in order."
• "It's kinda too long to easily fit under some water bottle dispensers/water coolers."

Durability & Safety

Pros:

• "This water bottle is so durable!"
• "I use this every single day to make sure I am getting plenty of fluids."
• "It is sturdy glass, never been dropped from a few feet but has tipped over on hardwood a few times and no cracks."
• "The bottles are quite durable, easy to pack and look great!"
• "The silicone does not have a smell at all, and though it is a little difficult to get off and on for cleaning, I'm glad that it doesn't slip off easily."
• "The leak-proof lids are a bonus for on-the-go hydration."
• "The silicone and bottle are very durable."

Cons:

• "I've brought it up too fast before and slightly chipped my tooth."
• "The bottom just separated from the body."
• "This bottle is VERY heavy! When full I'd never want to bring this on a hike."
• "Then out of nowhere the bottle is sitting on the table and the bottom just cracks and it starts leaking."
• "The bottle is so long I can't wash the bottom of the inside with my oxo bottle brush."
• "It is heavy, especially when filled, and does not fit in my 2017 vehicle's drink holder."
• "After having my bottle for 4 years, I dropped it and the cap broke."