POOLWHALE Professional Skimmer Swimming Cleaning Reviews Summary

Net Durability

Pros:

• "This net is really awesome. It sifts through the water like a pro, easy to guide, when I push the net on the bottom of the pool it scoops everything even the tiny things."
• "The net is very sturdy and a thicker netting. Does not rip easily. It has a nice, deep and wide catch area."
• "Bought this net a few years ago and replaced it with another one after trying a popular, but inferior product. This net is improved from a few years ago with sturdier netting."
• "I had to replace my old pool net because I saved a bunny and he chewed a hole in the old one. This new net is made well and is very durable."
• "Like the little weighted tail on the outside of the net, which helps keep it along the bottom when scooping up pool debris."
• "The net is fantastic. The fine mesh lets me scoop out even the tiniest bugs and debris floating on the surface and on the bottom."
• "I really like this pool net. We have cypress trees along side fence on both sides of pool, when windy get the standard debris plus all the dead cypress bits, fills up basket 3x a day."

Cons:

• "This rake says it’s supposed to have fine mesh but the net has super wide holes that all kinds of small debris would pass through."
• "Second the net is falling apart after very little use, it has been used less than a dozen times and carefully stored and the net has never touched anything sharper than an oak leaf, how does it wear out?"
• "Netting the pool today I realized the net was full of holes after use for no more than 3 or 4 months total."
• "The net developed holes within 2 weeks of purchase."
• "Disappointing- the bottom edge does not stay flush against the bottom pool surface to pick up leaves."
• "I had high hopes for this product but the net either had holes in it when it arrived, or had holes within 5min of being used."
• "The net now has 3 large holes in the middle rendering it nearly useless."

Customer Service

Pros:

• "They quickly replied and promptly sent me a replacement attachment."
• "After writing the below review Poolwhale contacted me and replaced the failed net. The new net design seems to be more robust."
• "I posted a review that this broke...but I did NOT contact the seller. Within 24 hours, I received an email asking for a picture of the broken piece and within 1 week I had a new pool rake sent."
• "Also, many thanks, initial order was lost (happens a lot around here) and Poolwhale promptly replaced."

Cons:

• "Pool whale has not a contact # or web page for complaints."
• "Showed up in what looked like a prepackaged bag. No original packaging. Missing the attachment piece so can’t even use this."
• "I was very very disappointed, as it did not have a way to connect to my pole. I think there was a piece missing."
• "However, all my other equipment includes the tabs to attach to the poles. My poles only have holes. So I have no way of actually using this."

Design and Functionality

Pros:

• "I really like the this one because it took the place of two."
• "I love the sloped top that makes it easier to slide along the bottom of the pool to stir up and capture debris."
• "I loved this net so much that I bought one for a friend."
• "The quality of this one is much better than the one I had previously."
• "It also has extra buttons...you press them and they invert the buttons that go into the pole for an easy on and off process."
• "This net works great in our above ground pool. I love the size. Smaller less expensive nets have always ripped apart easily. Very happy with the purchase."
• "Holes in skimmer nets are too big or they’re made with that cloth material that pushes debris away. This net collects smaller gnats/bugs perfectly."

Cons:

• "I liked everything about this item except that the bottom piece of the mouth section is bowed."
• "Pole after about a week bent in half. it is only for the surface and if you try to grab something underwater the pole will break. very very light-duty poler only."
• "There is no reinforcement at the point where the net connects with the pole."
• "The front of this is curved so when you try to pick up acorns from the bottom of the pool they go right under the net instead of into it."
• "This is only good for leaves and debris on the surface. The pole is just not long enough to reach the bottom of an in-ground pool, except at the shallow end."
• "This is a flimsy and short, leaf skimmer. It is NOT a telescopic pole, but rather five individual pieces that need to be put together with ball-in-hole connections."
• "Net ripped almost immediately and the pole adapter fell off because the tabs rusted out."

Value for Money

Pros:

• "I recommend this to all as it is very much worth the price."
• "Leslie's Pool supply has a similar fine fabric, but not reinforced and a much higher price."
• "I am guessing these will last at least two years, longer if stored out of direct sunlight."
• "This one was a third of the cost with equal or greater quality! Very pleased!"
• "For the price I find it to be of good value."
• "Hard to beat the value of this net for the price."
• "Having purchased many high priced skimmers from my local pool store, I was happy to find this one from POOLWHALE at a much lower cost."

Cons:

• "I would not purchase this product again and do not recommend unless you don't mind replacing them often."
• "Save your money, don’t buy this product."
• "I didn’t like that I spent $17.99 of a piece of junk. As soon as the 30 day satisfaction warranty ran out it started to come apart (undone)."
• "Just bought and already fell apart after 4 months. screw that holds net to the handle rusted and fell out. useless now."
• "Product should not rust considering that we have had it only a month. Meaning it will be worthless in another month. Very disappointing."
• "Inexpensive. The design is proper and the product works. But the mesh is weak and and it did not last 12 months under light duty... Don't expect anything from the seller."
• "After just over one year of use, the mesh started to shred, and the product is now virtually unusable."