Ninja Multi Purpose Counter top Convection SP101 Reviews Summary

Design and Functionality

Pros:

• "I love how I can fold it up when I want my countertop space back!"
• "This is very even and well lit."
• "It is quiet and very powerful."
• "This is a full 13”x13” cook surface."
• "It folds up when not in use saving counter space."
• "The controls take a hot minute to get used to; but once you know how they work, it's really easy to use."
• "Temperature control is very good."

Cons:

• "Once you’re done toasting your bagels or toast and you flip it up to save space, all the crumbs FALL into the back."
• "It’s a little bit short if you wanted to put something tall inside of it."
• "The only problem is that it is too slim for tall trays."
• "The size is phenomenal. Can handle a full-size pizza but it’s not too tall."
• "Exterior, especially the top, gets EXTREMELY HOT."
• "The flip-up functionality is definitely a space saver."
• "The flip function is a very smooth and the base slips making it difficult to flip the unit up."

Cleaning and Maintenance

Pros:

• "Cleaning is a breeze."
• "Super easy to clean with a full size crumb tray."
• "The pans clean up easily."
• "The removable bottom panel makes it easy to clean inside the oven itself."
• "The high density pan is stupid easy to clean."
• "Stays relatively clean if you remember to wipe it down every so often."
• "The pan, mesh basket, and wire rack are all removable and easy to clean."

Cons:

• "I clean it out after every use, but the materials stain easily, it can't be removed."
• "The fat drippings and cooking spray are extremely difficult to clean from the tray."
• "No decent crumb or dripping collection in place."
• "The inside and glass is covered and the whole thing has to be taken apart and scrubbed."
• "The inside can't be cleaned with anything but a soft cloth."
• "It's a pain to clean and gets very dirty after every use."
• "Extremely hard to clean. It has a tray to catch oil but food splatter is hard to clean."

Performance and Quality

Pros:

• "We have made the most perfectly cooked full potatoes with the air fryer function."
• "Great product since it does so many things in 1 unit!"
• "This creates flavorful food in 30 minutes or less and is so easy to clean and take care of."
• "Pre-heats fast and gets the job done."
• "It toast bread very evenly, is great to use when you don’t want to use a full size oven."
• "Very good with frozen foods like French fries etc."
• "It is easy to use and prepares the food well."

Cons:

• "But this barely does any frying. It's horrible."
• "The fan stays on for a long time after completing and it smells off and on."
• "The worse thing about this is the metal tray underneath that collects all the drippings etc and gets baked in at 400+ degrees."
• "Same thing with the toasting option, takes quite a long time to toast."
• "The temp is off and you have to keep turning your pan around to get even baking."
• "Air fry mode is horribly slow. The convection feature on my regular kitchen stove does a much better job in less time."
• "The toast feature is not and cleaning is impossible."

Customer Service and Value

Pros:

• "Overall, a good investment."
• "I was excited because of the low price."
• "A chat with an Amazon rep took care of the issue."
• "Don't be afraid of a warehouse bargain."
• "This was one of the best purchases we made for the family."
• "Customer service at Shark/ninja was excellent."
• "Really great customer service!"

Cons:

• "I will NEVER buy another Ninja product again."
• "Very disappointed. The top burners did not turn red."
• "Cannot get hold of a person in customer service.....Amazon has really changed."
• "Defective product - never worked."
• "I called Ninja Shark customer service, and they suck."
• "I reached out to the ninja company with proof of purchase and photo tagged here, but just got a generic response to go through their troubleshooting list."
• "I plan on replacing it with a different brand."